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Inclusive Design Framework: Inclusive Design Actions and Implementations

Authors: Grimaldi, Silvia; Lai, Veron K; Shailendra, Meghana; Zheng, Yini;

Inclusive Design Framework: Inclusive Design Actions and Implementations

Abstract

Equity, Diversity and Inclusion (EDI) is widely accepted as an approach across businesses. Within design, this manifests both on an organisational level, in the policies, practices and culture of the organisation and design teams, as well as on a design output level, in the inclusive design values, methods and products the team designs. Inclusive Design, “design that considers the full range of human diversity with respect to ability, language, culture, gender, age and other forms of human difference”(Inclusive Design Research Centre, no date), widens audience and customer bases by creating products that are suitable for a wider range of people. “Diverse firms and product teams have repeatedly been shown to make better decisions, come up with more competitive products, and better understand potential customers. Racial and gender diversity are linked to increased sales revenue, more customers, and greater relative profits” (Wachter-Boettcher, S., 2017. It is widely acknowledged (Wachter-Boettcher, 2017; Costanza-Chock, 2020; Noel and Paiva, 2021) that a workforce that reflects the makeup of the general population will be able to better design for a wider range of people, as opposed to reinforcing current inequalities.

Country
United Kingdom
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Keywords

Design Practice, 670

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green