This report considers the factors that affect students' usage of virtual learning environments (VLE). In particular it explores students' reluctance to engage in the interactive components of the VLE that are essential elements to the learning process. A study at Coventry University found that many students felt embarrassed to use the on-line facilities. In order for students to use the VLE to its fullest potential, it is suggested that students should not simply be expected to embrace this new form of learning without suitable support and guidance from tutors.