
ABSTRACT The functions of university libraries (UL) are to provide the bibliographic, documentary and informational infrastructure to support scientific activities, as well as to disseminate the knowledge produced by their academic entity to society. To achieve their mission, ULs need to be evaluated and, in Brazil, this evaluation is done by the National Student Performance Exam (ENADE - ExameNacional de Desempenho de Estudantes) through the Student Questionnaire (SQ). The present study evaluated the quality of the indicators used in the SQ for the evaluation of ULs. This quality was evaluated by considering the presence of the following essential properties for good indicators: stability, validity and importance of parameters. For the stability analysis, the SQ questions were repeated in the period from 2004 to 2014. Regarding the validity, a correlation analysis was performed between the results obtained in the SQ with another theoretically related indicator. For the analysis of the importance, a group of specialists was formed, composed of librarians with experience in the management of ULs and, through the Delphi method, indicators were evaluated as to their relevance. This work verified that the indicators used by ENADE are considered important, but they do not have stability and validity.
Construction of Indicators, Delphi method, construction of indicators, delphi method, Bibliography. Library science. Information resources, Avaliação de bibliotecas, evaluation of libraries, Evaluation of Libraries, Construção de Indicadores, Método Delphi, Z
Construction of Indicators, Delphi method, construction of indicators, delphi method, Bibliography. Library science. Information resources, Avaliação de bibliotecas, evaluation of libraries, Evaluation of Libraries, Construção de Indicadores, Método Delphi, Z
| selected citations These citations are derived from selected sources. This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 0 | |
| popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Average | |
| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Average | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Average |
