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Positive psychological capital and emotional labor: A study in educational organizations

Authors: Tosten, Rasim; Toprak, Mustafa;

Positive psychological capital and emotional labor: A study in educational organizations

Abstract

This study aims to explore the effects of teachers’ psychological capital competencies on their emotional labor competencies based on their perceptions. It follows a quantitative research design adopting survey method. Data were collected from 266 teachers working in Siirt Province, Turkey. The results show that teachers have high levels of positive psychological capital (all self-efficacy, optimism, trust, extraversion, and hope dimensions) and though relatively low compared to psychological capital competencies, they often display emotional labor behaviors. It was also found out that PsyCap competencies teachers possess have an impact on their tendency to display emotional labor behaviors. The study presents valuable theoretical and practical implications for research on PsyCap and emotional labor at school organizations.

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Keywords

teachers, emotional labor, psychological capital, Education (General), educational organizations, L7-991

  • BIP!
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    citations
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    27
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Top 10%
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Top 10%
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Top 10%
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citations
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
27
Top 10%
Top 10%
Top 10%
Green
gold