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PSS Sustainability Assessment and Monitoring Framework (PSS-SAM) – Case Study of a Multi-module PSS Solution

Authors: Abramovici, Michael; Aidi, Youssef; Quezada, Akamitl; Schindler, Thomas;

PSS Sustainability Assessment and Monitoring Framework (PSS-SAM) – Case Study of a Multi-module PSS Solution

Abstract

AbstractBusiness-to-business Product Service System (PSS) solutions are characterized by intensive interaction among PSS providers, suppliers, and customers, as well as an integration of physical and immaterial solution modules. These factors increase the complexity and interdisciplinary of such offerings. Furthermore, the characteristics complicate sustainability assessment and monitoring of PSS, as environmental, social, and economic concerns have to be integrated into a PSS by minimizing negative impacts of the PSS on these three axes throughout the PSS lifecycle. The indicator-based framework “PSS Sustainability Assessment and Monitoring (PSS-SAM)” has been specifically developed to support managers and decision makers in dealing with the complex situation described above. This framework considers the most important sustainability aspects throughout the entire PSS lifecycle and adheres to European standard requirements. The results of a previous work have already confirmed the usability of the framework to assess the sustainability of one PSS module (availability of spindle) within a single PSS lifecycle phase (operating phase). The aim of this paper is to present the improvements of the PSS-SAM framework that facilitate sustainability assessment of PSS solutions with multiple modules throughout their entire lifecycle. The improved framework has been validated by a case study of an industrial micro-production PSS solution including multiple modules (spindle, maintenance, training, etc.). The long-term goal is to develop IT solutions that support the sustainability assessment of PSS.

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Keywords

Product Service System (PSS), sustainability assessment, PSS lifecycle, business-to-business PSS, multi-module PSS solution.

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    influence
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    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
31
Top 10%
Top 10%
Top 10%
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