Decision support system (DSS) use and decision performance: DSS motivation and its antecedents

descriptionPublicationkeyboard_double_arrow_right Article 01 Nov 2017 United States English Publisher:Elsevier BVJournal:Information & Management, volume 54, pages 934-947 (issn: 0378-7206,

Copyright policy )

Authors: Chan, Siew H.; Song, Qian; Sarker, Saonee; Plumlee, R. David;

doi: 10.1016/j.im.2017.01.006

Decision support system (DSS) use and decision performance: DSS motivation and its antecedents

- Summary
- Subjects
- Metrics

Abstract

Abstract We developed an experimental decision support system (DSS) that enabled us to manipulate DSS performance feedback and response time, measure task motivation and DSS motivation, track the usage of the DSS, and obtain essential information for assessing decision performance through conjoint analysis. The results suggest the mediating role of DSS use in the relationship between DSS motivation and decision performance. Further, DSS motivation is highest in the presence of high task motivation, more positive DSS performance feedback, and fast DSS response time. The findings have important implications for both DSS research and practice.

Country

United States

Related Organizations

Nova Southeastern University
United States
University of Virginia
United States
Nova Southeastern University
United States
University of Utah
United States
Rochester Institute of Technology
United States

Keywords

Task motivation, DSS response time, Decision performance, Business, DSS use, DSS motivation, DSS performance feedback

Impact byBIP!

	selected citations These citations are derived from selected sources. This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).	26
	popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.	Top 10%
	influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).	Top 10%
	impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.	Top 10%