Reengineering processes in public administrations

descriptionPublicationkeyboard_double_arrow_right Part of book or chapter of book , Conference object , Article 01 Jan 1995 Italy Publisher:Springer Berlin Heidelberg

Authors: S. Castano; DE ANTONELLIS, Valeria;

doi: 10.1007/bfb0020540

handle: 11379/113924

Reengineering processes in public administrations

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Abstract

The paper presents a methodological approach to the reengineering of work processes. Reengineering in the Public Administration domain is considered, and tools to support the analysis, classification and composition of processes are presented. In particular, the organization of a library of process specifications is described.

Country

Italy

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Keywords

information systems; process reengineering

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