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Journal of Consumer Psychology
Article . 2024 . Peer-reviewed
License: CC BY NC
Data sources: Crossref
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When anthropomorphized brands push their gender boundaries

Authors: Linyun W. Yang; Pankaj Aggarwal;

When anthropomorphized brands push their gender boundaries

Abstract

AbstractWhen anthropomorphized, brands are often imbued with gender. Consequently, when brands seen as female or male adopt marketplace behaviors that are incongruent with their gender, it can result in a perceived violation of expectations. We demonstrate that brands anthropomorphized as female versus male are stereotyped more strongly and draw lower fit perceptions when they engage in gender incongruent behaviors. We show that these asymmetric gender boundaries have implications for how consumers perceive and react to an anthropomorphized brand's marketplace behaviors, including the introduction of gender incongruent personality traits, product characteristics, and brand extensions. We find evidence for our proposed effect across both externally valid secondary data and internally valid experiments. In doing so, our work highlights how merely cuing female or male gender through anthropomorphism not only sets in motion a specific set of expectations from consumers, it also shapes the strength of these gender‐based expectations that place female brands at a disadvantage relative to male brands.

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    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    11
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Top 10%
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Top 10%
Powered by OpenAIRE graph
Found an issue? Give us feedback
selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
11
Top 10%
Average
Top 10%
hybrid