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Influence of social media marketing on the brand performance of the students’ small online businesses

Authors: Norleen Rose Servan Aguilar; Chelsea May Manalon Ongon; Hans Gio Samulde; Bea Marie Sibayan Cleofe; Aldrin Evangelista Gerpacio; Maria Cristina Flores Melo;

Influence of social media marketing on the brand performance of the students’ small online businesses

Abstract

Social media marketing is a type of marketing that used social media platforms to promote its products and brand. Facebook is one of the social media platforms that is used by students’ small online businesses to inform and attract their customers. This study aims to analyze the influence of social media marketing on the brand performance of the student’s small online businesses. The study used a correlation quantitative research design with the random sampling technique. The respondents were composed of 100 customers of the students’ small online businesses who have given their evaluation about their perception of social media marketing in terms of entertainment, interaction, trendiness, advertisement, and customization. And their perception of brand performance in terms of brand awareness and brand loyalty. The results show that social media marketing has a significant influence on the brand performance of the students’ small online businesses. All variables of entertainment, interaction, trendiness, advertisement, and customization moderately influenced brand awareness and brand loyalty.

Keywords

Social Media Marketing; Brand Performance; Students' small online businesses; Philippines

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
views
OpenAIRE UsageCountsViews provided by UsageCounts
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3
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37
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