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image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao ZENODOarrow_drop_down
image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao
ZENODO
Dataset . 2021
Data sources: ZENODO
image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao
ZENODO
Dataset . 2021
Data sources: Datacite
image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao
ZENODO
Dataset . 2021
Data sources: Datacite
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What Influences Algorithmic Decision-Making? A Systematic Literature Review on Algorithm Aversion

Authors: Mahmud, Hasan; Islam, A.K.M. Najmul; Ahmed, Syed Ishtiaque; Smolander, Kari;

What Influences Algorithmic Decision-Making? A Systematic Literature Review on Algorithm Aversion

Abstract

Abstract With the continuing application of artificial intelligence (AI) technologies into decision-making, algorithmic decision-making is becoming more efficient, even often outperforming human counterpart. Despite this superior performance, people often consciously or unconsciously display reluctance to rely on algorithms, a phenomenon known as algorithm aversion. Viewed as a behavioral anomaly, algorithm aversion has recently attracted much scholarly attention. With a view to synthesize the findings of this literature, we systematically review 80 empirical studies identified through searching in seven academic databases and performing citation chaining. We map the emergent themes following grounded theory and categorize the influencing factors of algorithm aversion under four main themes: algorithm, individual, task, and high-level. Our analysis reveals that although algorithm and individual factors have been investigated extensively, very little effort has been given to explore the task and high-level factors. We contribute to algorithm aversion literature by proposing a comprehensive framework, highlighting open issues in existing studies, and outlining several research avenues that could be handled in future research. Implications for research and practitioners about the findings of the study are discussed.

Keywords

Algorithmic decision-making, AI decision-making, Algorithm aversion, Algorithm appreciation, Systematic literature review

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
views
OpenAIRE UsageCountsViews provided by UsageCounts
0
Average
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22