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Review Of Application Of Six Sigma In The Construction Industry

Authors: Mahejbin Desai1 Dr. Arun W. Dhawale2;

Review Of Application Of Six Sigma In The Construction Industry

Abstract

Six Sigma is a Qualitative and Quantitative approach used with the goal of eliminating defects from any process and achieves a high quality output by confirming to requirements and meeting customer satisfaction. Six sigma is a new technique to construction industry for process performance & quality improvement. Complete the project within time and cost as per the required standards and specifications, minimum waste and efficient use of resources are the critical objective of construction industry. Now days due to non-completion of the work as per the required standard and specification, most of construction companies face poor client satisfaction. Six Sigma provides performance measurement in detail, broader quality concept, repeatable process and performance improvement. In construction industry Six Sigma is discussable due to differences between manufacturing and construction industry by considering performance, quality and management aspects. This paper deals with some important literature reviews related to implementation of Six Sigma in construction industry.

Keywords

Six Sigma, Quality improvement, customer satisfaction

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popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
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influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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