The student is the reason to be of all educational institutions and they are always on the path of continuous improvement. It is an unavoidable commitment in all institutions of higher education that offer a comprehensive and quality care, emerging the institutional program of tutoring. With the intention of knowing the impact of tutoring in an educational program in the health area, the tutoring program in the Bachelor of Gerontology was analyzed, involving a population of 132 study subjects. A quantitative approach was used, with a descriptive scope and a non-experimental design; the hypothesis is rejected, a high rate of tutorates (90%) didn?t show interest in the tutoring program. It is concluded that the excess of flexibility that the tutoring program has, affects the lack of interest of the tutored ones. It is recommended to implement a mechanism that motivates the student to use the service offered by the university tutoring.