Powered by OpenAIRE graph
Found an issue? Give us feedback
image/svg+xml art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos Open Access logo, converted into svg, designed by PLoS. This version with transparent background. http://commons.wikimedia.org/wiki/File:Open_Access_logo_PLoS_white.svg art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos http://www.plos.org/ ZENODOarrow_drop_down
image/svg+xml art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos Open Access logo, converted into svg, designed by PLoS. This version with transparent background. http://commons.wikimedia.org/wiki/File:Open_Access_logo_PLoS_white.svg art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos http://www.plos.org/
ZENODO
Preprint . 2026
License: CC BY
Data sources: ZENODO
ZENODO
Preprint . 2026
License: CC BY
Data sources: Datacite
ZENODO
Preprint . 2026
License: CC BY
Data sources: Datacite
versions View all 2 versions
addClaim

Conversational AI for Accessible Human-Computer Interaction: A Comprehensive Survey

Authors: Cherif, Ahmed;

Conversational AI for Accessible Human-Computer Interaction: A Comprehensive Survey

Abstract

Conversational AI systemsincluding dialogue agents, voice assistants, and chatbotshave emerged as a transformative interface modality for humancomputer interaction (HCI). When designed with accessibility in mind, these systems can dramatically improve digital access for users with visual, motor, cognitive, and languagerelated disabilities. This survey provides a comprehensive review of conversationalAI technologies through the lens of accessible interaction, covering three interrelated dimensions: (i) the underlying AI technologies, including large language models, speech recognition and synthesis, dialogue management, and multimodal fusion;(ii) accessibility applications across disability categories, examining how conversational interfaces address barriers faced by blind and low-vision users, users withmotor impairments, older adults, and individuals with cognitive or developmental disabilities; and (iii) design principles and evaluation methodologies for inclusive conversational systems, including universal design, participatory methods, andaccessibility-specic benchmarks. We review over 160 papers published between2017 and 2025, identify persistent challenges in personalization, error recovery, privacy, and cultural adaptation, and propose a research agenda for the next generationof accessible conversational AI.

Related Organizations
Keywords

conversational AI, accessibility, human-computer interaction, voice assistants, dialogue systems, universal design, assistive technology, inclusive interaction

  • BIP!
    Impact byBIP!
    selected citations
    These citations are derived from selected sources.
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    0
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Average
Powered by OpenAIRE graph
Found an issue? Give us feedback
selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average