This study investigates the impact of remote work dynamics on staff productivity, engagement, and well-being within the Finn School of Business and Tourism in Bangkok, Thailand. Amidst the global shift towards remote work, educational institutions face unique challenges and opportunities. This research adopts a mixed-methods approach, utilizing both quantitative and qualitative data from a diverse cross-section of the school's staff. The findings reveal moderate satisfaction with remote work policies and technological tools, yet highlight a nuanced impact on productivity and engagement, with significant challenges in work-life balance. Despite the reliance on technological tools for operational continuity, their effectiveness in replicating in-person interactions and fostering deep engagement remains limited. The study underscores the critical need for clear, supportive remote work policies and balanced approaches to manage work-life integration in remote settings. Recommendations are proposed for enhancing remote work practices, focusing on policy refinement, technological advancement, and strategic engagement initiatives to support staff well-being and productivity. This research contributes to the discourse on remote work in education, offering insights and practical recommendations for institutions navigating similar transitions. Abbreviations: RW: Remote Work, SP: Staff Productivity, E: Engagement, WB: Well-being, TT: Technological Tools, WLB: Work-Life Balance