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ZENODO
Article . 2024
License: CC BY
Data sources: ZENODO
ZENODO
Article . 2024
License: CC BY
Data sources: Datacite
ZENODO
Article . 2024
License: CC BY
Data sources: Datacite
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MUNICIPAL AGRICULTURE OFFICE SERVICES AND LEVEL OF SATISFACTION OF FARMER BENEFICIARIES IN SANTA MARCELA APAYAO

Authors: SHARON G. FERIA;

MUNICIPAL AGRICULTURE OFFICE SERVICES AND LEVEL OF SATISFACTION OF FARMER BENEFICIARIES IN SANTA MARCELA APAYAO

Abstract

This study assesses the satisfaction levels and challenges of 160 farmers regarding the Municipal Agriculture Office services in Santa Marcela, Apayao. With a mean age of 43.4 years, most farmers have a high school education, small families averaging four members, and an income of P12, 437.50 from 2.37-hectare farms. Service quality was evaluated based on assurance, empathy, tangibility, responsiveness, and reliability. Reliability ranked highest, while empathy ranked lowest. Core functions—crop development, regulatory services, fishery development, special projects, support services, farmer training, animal health programs, organic fertilizer production, and disaster services—were rated as "satisfied." These findings indicate room for improvement, aiming to achieve "Very Much Satisfied" ratings, suggesting that enhancing empathy and overall service delivery could significantly boost farmer satisfaction.

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average