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Journal . 2024
License: CC BY
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ZENODO
Journal . 2024
License: CC BY
Data sources: Datacite
ZENODO
Journal . 2024
License: CC BY
Data sources: Datacite
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Rage Against the Artificial Intelligence? Understanding Contextuality of Algorithm Aversion and Appreciation

Understanding Contextuality of Algorithm Aversion and Appreciation
Authors: Oomen, Tessa; Gonçalves, João; Mols, Anouk;

Rage Against the Artificial Intelligence? Understanding Contextuality of Algorithm Aversion and Appreciation

Abstract

People tend to be hesitant toward algorithmic tools, and this aversion potentially affects how innovations in artificial intelligence (AI) are effectively implemented. Explanatory mechanisms for aversion are based on individual or structural issues but often lack reflection on real-world contexts. Our study addresses this gap through a mixed-method approach, analyzing seven cases of AI deployment and their public reception on social media and in news articles. Using the Contextual Integrity framework, we argue that most often it is not the AI technology that is perceived as problematic, but that processes related to transparency, consent, and lack of influence by individuals raise aversion. Future research into aversion should acknowledge that technologies cannot be extricated from their contexts if they aim to understand public perceptions of AI innovation. This study was made possible by funding from the European Union’s Horizon 2020 research and innovation program under Grant Agreement No. 101021808.

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Netherlands
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ESHCC M&C, Sector plan SSH-Breed

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    popularity
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    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green
gold