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image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao ZENODOarrow_drop_down
image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao
ZENODO
Article . 2023
License: CC BY
Data sources: ZENODO
ZENODO
Article . 2023
License: CC BY
Data sources: Datacite
ZENODO
Article . 2023
License: CC BY
Data sources: Datacite
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Impact of Corporate Social Responsibility on Brand Loyalty: A Systematic Literature Review and Meta-analysis

Authors: Shrikant Diwan; Minal Nistane;

Impact of Corporate Social Responsibility on Brand Loyalty: A Systematic Literature Review and Meta-analysis

Abstract

Abstract: Lately (2010-2022) lots of studies have been conducted to understand the relationship between CSR & brand loyalty as there is growing interest in this area from academia & researchers. This study reviews the research published in the domain of CSR & brand loyalty. A total of 79 selected papers, published from 1982 to 2022, were synthesized to study major findings, identify key constructs, research methods, theories discussed in this domain. Based on the extensive review, an integrative framework is proposed to examine the relationship between CSR & brand loyalty. Most studies conducted earlier investigated considered at most one or two variables, whereas the framework proposed in this paper provides a comparatively holistic picture of how CSR impacts brand loyalty. This research will further the understanding of CSR & its effect on consumer purchase intent & loyalty providing the scope for future studies in this area Keywords: Brand Loyalty, Purchase behavior, Purchase intent, Corporate social responsibility, CSR JEL Classification Number: M30, M31

  • BIP!
    Impact byBIP!
    selected citations
    These citations are derived from selected sources.
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    0
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Average
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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