The article presents a sociological analysis of the effectiveness of innovative approaches to improving the social protection system. The system of identifying socially vulnerable segments of the population and allocating money to them for material support has been automated, ways to minimize the participation of officials in this process have been outlined. It is based on the fact that the electronic system is a worthy solution based on the achievements of the digital economy in preventing abuse in this area. The social necessity of introducing a system of unhindered exchange of information and necessary information between interested ministries and departments, which are structural elements of the social protection system was separately noted. Priority for the appointment and payment of social benefits and material assistance to low-income families through the information system "Unified Register of Social Protection" is given to families with relatively low income.