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Usability Evaluation in a Remote Access Scenario

Authors: Thomas Bürkle; Marko Miletic; Kezia Löffel; Simone Giunta; Yaren Bayraktar; Patrizia Salzmann; Jürgen Holm;

Usability Evaluation in a Remote Access Scenario

Abstract

We present an approach to use the think aloud method for formative usability evaluation for medical software in a remote access scenario which combines researchers in two different locations and test persons distributed across five Swiss hospitals into one study using MS-Teams. We could show that a) these tests can be performed remote in a tight time schedule and b) that results valuable for the formative development of the examined mockup solution could be achieved. Two sessions had to be rescheduled for technical problems but all test persons could complete the think aloud study in 30 minutes at their usual working environment. This offers the opportunity to software providers to develop medical software with better usability in close cooperation with future users.

Keywords

Internet, Remote Access, Nurses, Formative Approach, Mobile Applications, Hospitals, Research Personnel, Usability Evaluation, Feedback, User-Computer Interface, Telecommunications, Smartphone, Software, Switzerland

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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hybrid
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