The work makes an evaluation of the benefits brought by the system to the Ambulance Service of the City of Bucharest (ASCB) as well as to those who are using it, and of the conditions that permitted the bringing into operation of the system and made possible work with this system 7 days per week, 24 hours out of 24 for over 4 years. Also, the problems are presented that appeared with this system during exploitation--hardware, software, in the work with people.