
handle: 10852/95689
This master thesis examines how welfare technology can be introduced to older adults, for them to find it as a useful tool for maintaining social contact. Through a systematic literature review the research field was mapped out and we developed our own theory that was used to define the target group for this thesis. The target group for this study is two groups of older adults, divided into two case studies. One with older adults living in their own homes, and one with older adults living in residential care homes. Through interviews with 19 participants and multiple observations, sufficient data was gathered and analyzed through a thematic analysis. The findings highlighted the importance of selecting your own technology and having sufficient experience when using it, as well as the importance of social contact. As a result of the findings, three guidelines were constructed that must be followed for older adults to use welfare technology to maintain social contact. The guidelines are: have freedom of choice, receive tutoring, and integrate welfare technology. Through the research, it was found that these are the key elements for older adults to find welfare technology as a useful tool. When older adults can use and understand technology, they are more confident and self-sufficient regarding maintaining social contact with friends and family. This study suggests that the guidelines should be followed by caregivers and designers when they introduce welfare technology to older adults.
social contact, Welfare technology, useful tool, older adults
social contact, Welfare technology, useful tool, older adults
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