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Plano de marketing digital: estudo de caso EIPP

Authors: Brandão, Clara da Silva;

Plano de marketing digital: estudo de caso EIPP

Abstract

This dissertation has as its primary objective the presentation of a digital marketing plan proposal for the e-Learning and Pedagogical Innovation Unit of the Polytechnic of Porto, EIPP, describing all the essential steps for its elaboration. For this, the study of the audience and the definition of personas becomes relevant for the segmentation of audiences to be reached and what their needs are at the digital level. This work arises from the Unit's need to develop a digital marketing plan. The methodology adopted consists of a qualitative case study approach, which was materialized through a semi-structured interview to the EIPP coordinator and a collaborator of the digital area, direct observation and document analysis. It was concluded that the target audience should be essentially focused on teachers and researchers of the Polytechnic of Porto and teachers and researchers in higher education. Several means of digital communication were identified to integrate the strategy, namely the website with integrated blog, the social networks Facebook, Instagram, LinkedIn and Youtube, email marketing and paid online advertising. It was also intended with this digital marketing plan to define strategies on how to attract and retain new customers who are currently unaware of the EIPP.

Country
Portugal
Related Organizations
Keywords

Plano de marketing digital, e-Learning, Digital marketing, Digital marketing plan, Marketing digital, EIPP

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
views
OpenAIRE UsageCountsViews provided by UsageCounts
downloads
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