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O voluntariado corporativo como veículo de responsabilidade social corporativa : o que motiva as organizações?

Authors: Maldonado, Joana Alexandra Gomes Pinto;

O voluntariado corporativo como veículo de responsabilidade social corporativa : o que motiva as organizações?

Abstract

De forma a compreender as motivações das organizações em Portugal para a implementação de voluntariado corporativo nas suas políticas de responsabilidade social corporativa, realizou-se um estudo de cariz qualitativo através de entrevistas e análise de conteúdo para responder a esta problemática. Recorrendo a treze organizações de diferentes tipologias e setores de atividade, concluiu-se que o desenvolvimento de práticas de voluntariado no seio corporativo tem na sua génese motivações que ultrapassam a dimensão social. Com efeito, verifica-se uma motivação económica, direta ou indiretamente, na maior parte dos discursos dos entrevistados. De modo que utilizam ferramentas como marketing de causa social para melhorar a sua reputação perante os stakeholders. Uma outra ferramenta que está a ser empregue por uma grande parte destas organizações é a utilização do voluntariado corporativo como uma forma de atração e de retenção de trabalhadores. No entanto, a motivação social apresenta-se como a mais predominante. Foi possível verificar, também, que apesar de o voluntariado corporativo ainda estar pouco explorado a nível nacional, há um esforço por parte destas organizações para implementarem programas estruturados e ações com maior recorrência.

In order to understand the motivations of organisations in Portugal for implementing corporate volunteering in their corporate social responsibility policies, a qualitative study was conducted through interviews and content analysis to address this issue. Using thirteen organisations of different types and sectors of activity, it was concluded that the development of volunteering practices at the corporate level has motivations that go beyond the social dimension. In effect, there is an economic motivation, directly or indirectly, in most of the interviewees' speeches. Companies use tools such as social cause marketing to improve their reputation to their stakeholders. Another tool that is being employed by a large part of these organisations is the use of corporate volunteering as a way of attracting and retaining workers. However, social motivation is the most predominant one. It was also possible to verify that although corporate volunteering is not much explored at national level, there is an effort from these organisations to implement structured programmes and more recurrent volunteering actions.

Country
Portugal
Related Organizations
Keywords

Corporate volunteering, Cause-related marketing, Values, Marketing de causa, Responsabilidade social corporativa, Voluntariado corporativo, Domínio/Área Científica::Ciências Sociais::Economia e Gestão, Organisations, Organizações, Social corporate responsibility, Valores

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selected citations
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This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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