Powered by OpenAIRE graph
Found an issue? Give us feedback
image/svg+xml art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos Open Access logo, converted into svg, designed by PLoS. This version with transparent background. http://commons.wikimedia.org/wiki/File:Open_Access_logo_PLoS_white.svg art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos http://www.plos.org/ Repositório Instituc...arrow_drop_down
image/svg+xml art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos Open Access logo, converted into svg, designed by PLoS. This version with transparent background. http://commons.wikimedia.org/wiki/File:Open_Access_logo_PLoS_white.svg art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos http://www.plos.org/
addClaim

The importance of internal communication in corporate rebranding : case study : Nors

Authors: Lencastre, Vera Andresen Guerreiro Cabral;

The importance of internal communication in corporate rebranding : case study : Nors

Abstract

For a corporate rebranding to be successful, it is fundamental that the employees of the company understand and support the new corporate brand from a very early stage. The aim of this thesis is to understand if the three chosen dimensions, (1) internal branding, (2) continuity of brand elements and (3) internal communication, have a positive impact on the employees’ acceptance of the new brand. A qualitative study was developed, in which the case study of the corporate rebranding of Grupo Auto Sueco to Grupo Nors was analyzed. Five semistructured interviews were conducted, with respondents from different business areas, including the holding. The results show that internal branding was important in the communication of the new message. However, for those employees who have worked longer in the company it has not been so easy to feel a connection with the new corporate brand, even though the essence of the former brand is reflected in the new brand. Internal communication was fundamental to guarantee that all employees felt involved in the building of the new brand since the beginning. In order to accomplish that, different internal communication channels were used, such as e-mail and face-to-face meetings, to invite employees to participate in workshops and interviews, where their input on the new brand was taken into account. In the final phase, tests with internal target groups were ran to analyze and study their reaction to the new brand.

Country
Portugal
Related Organizations
Keywords

Internal branding, Internal communication, Domínio/Área Científica::Ciências Sociais::Economia e Gestão, Corporate rebranding, Internal communication channels

  • BIP!
    Impact byBIP!
    selected citations
    These citations are derived from selected sources.
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    0
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Average
    OpenAIRE UsageCounts
    Usage byUsageCounts
    visibility views 86
    download downloads 189
  • 86
    views
    189
    downloads
    Powered byOpenAIRE UsageCounts
Powered by OpenAIRE graph
Found an issue? Give us feedback
visibility
download
selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
views
OpenAIRE UsageCountsViews provided by UsageCounts
downloads
OpenAIRE UsageCountsDownloads provided by UsageCounts
0
Average
Average
Average
86
189
Green