
ISO 9001 is the international standard which specifies requirements for quality management systems (QMS). Organisations implement requirements of the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. It is the most popular standard of the ISO 9000 series and the only standard in the series to which organisations can certify. The new version of ISO 9001 was released in September 2015 and changes made in ISO 9001:2015 are more significant than those produced during the 2008 revision. On first view are clearly seen changes in structure of ISO 9001:2015, where the number of sections expanded from 8 to 10 but this paper explain the main changes in understanding quality which include context of organisation, risk based thinking, knowledge as resource and leadership.
Social sciences (General), H1-99, leadership, quality management system, context of organisation, ISO 9001:2015, risk based thinking
Social sciences (General), H1-99, leadership, quality management system, context of organisation, ISO 9001:2015, risk based thinking
| selected citations These citations are derived from selected sources. This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 24 | |
| popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Top 10% | |
| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Top 10% | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Top 10% |
