
Objective: To describe three tiers of research data support services that emerged from national environmental scanning of data management needs and activities. Setting: The University of Massachusetts Amherst (UMass Amherst) is a top fifty recipient of NSF funding, with the agency providing over 40% of the University’s sponsored research, and is classified as a Research University with Very High research activity by the Carnegie Foundation. After determining a need for data management services, a library Data Working Group per-formed national environmental scanning. Environmental scanning used public information available from 18 UMass Amherst peer and model institutions to determine the range of data management and curation services that are available to various research communities. Methods: Environmental scanning activities include a web audit. Results: National practices demonstrate a wide range of potential data management services. UMass Amherst’s Data Working Group has generalized data management services into three tiers, creating a useful rubric for determining one’s current service level and for setting goals to meet the needs of one’s research community. Conclusions: The Tiers of Research Data Support Services, generalized from local needs and national activities, describe different levels of support of increasing cost and involvement scales for supporting researchers’ data management and curation needs: education, consultation, and infrastructure.
education, Research, infrastructure, research data, Bibliography. Library science. Information resources, Library Services, library services, nsf data management, 306, tiers of service, consultation, Libraries and e-Science, Library and Information Science, university of massachusetts amherst, Z
education, Research, infrastructure, research data, Bibliography. Library science. Information resources, Library Services, library services, nsf data management, 306, tiers of service, consultation, Libraries and e-Science, Library and Information Science, university of massachusetts amherst, Z
| selected citations These citations are derived from selected sources. This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 4 | |
| popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Average | |
| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Top 10% | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Average |
