Name: Eighteen Blind Library Users’ Experiences with Library Websites and Search Tools in U.S. Academic Libraries: A Qualitative Study
Creator: Mulliken, Adina
Keywords: SocArXiv|Education|Disability and Equity in Education|Accessibility, SocArXiv|Social and Behavioral Sciences|Library and Information Science|Scholarly Publishing, Disability and Equity in Education, FOS: Law, 02 engineering and technology, Social and Behavioral Sciences, Collection Development and Management, Education, SocArXiv|Social and Behavioral Sciences|Sociology, Disability Law

descriptionPublicationkeyboard_double_arrow_right Article , Preprint 14 Jun 2018Publisher:American Library AssociationJournal:College & Research Libraries, volume 80, pages 152-158 (issn: 0010-0870, eissn: 2150-6701,

Authors: Mulliken, Adina;

doi: 10.5860/crl.80.2.152 , 10.31235/osf.io/vtnr9 , 10.17605/osf.io/vtnr9

Eighteen Blind Library Users’ Experiences with Library Websites and Search Tools in U.S. Academic Libraries: A Qualitative Study

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Abstract

Telephone interviews were conducted with 18 blind academic library users around the U.S. about their experiences using their library and its website. The study uses the perspective that blind users’ insights are fundamental. A common theme was that navigating a webpage is time consuming on the first visit. Issues identified include the need for “databases” to be defined on the homepage, accessibly coded search boxes, logical heading structure, and several problems to be resolved on result pages. Variations in needs depending on users’ screen reader expertise were also raised. Suggestions for libraries to address these issues are offered. This is also available as an advanced online publication at the journal College and Research Libraries. Retrieved from https://crl.acrl.org/index.php/crl/article/view/16947

Related Organizations

King’s University
United States
Hunter College
United States
City University of New York
United States

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	selected citations These citations are derived from selected sources. This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).	13
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