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</script>Attempts to improve healthcare services have increased worldwide and the role of information technology (IT) is increasing to find solutions for various issues facing the healthcare sector. The purpose of this study was to find out how enterprise resource planning systems (ERP) have been used in the healthcare sector and how these systems could be used to improve healthcare services. The field of IT now encompasses all industries, including the healthcare sector, which is currently going through fundamental changes. Based on the literature reviewed in this study, the use of ERP systems in the healthcare sector has not been widely reported. However, some findings showed that ERP systems could be used in the healthcare sector to improve the quality of services. Based on these findings, if ERP systems were successfully implemented in healthcare organisations, they would promote significant changes in certain areas such as in finance, human resources and capacity, revenue and admission resources. ERP systems could also improve both the profitability and services of healthcare organisations. Because of the lack of research in this area, further studies should investigate the usage of ERP in healthcare organisations.
| citations This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 7 | |
| popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Top 10% | |
| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Average | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Average |
