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Cakrawala Pedagogik
Article . 2021 . Peer-reviewed
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Cakrawala Pedagogik
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IMPLEMENTATION OF QUALITY MANAGEMENT SYSTEM ISO 9001:2008 IN IMPROVING TEACHER PERFORMANCE IN SMA DARUL ULUM 2 UNGGULAN BPPT JOMBANG

Authors: Rihatul Jannah;

IMPLEMENTATION OF QUALITY MANAGEMENT SYSTEM ISO 9001:2008 IN IMPROVING TEACHER PERFORMANCE IN SMA DARUL ULUM 2 UNGGULAN BPPT JOMBANG

Abstract

The ISO 9001:2008 quality management system is one of the implementation forms of total quality management (TQM) concept. This total quality management system requires an organization to have standards such as resource management standards, product realization, measurement and evaluation, and documentation system. The purpose of ISO 9001:2008 quality management systemis toimprovecustomer satisfaction by fulfilling customer requerements through complete facilities, profesional teachers, achievement improvement and many others. This research used qualitative approach with field research design. The results obtained that performance of theachers in SMA Darul Ulum 2 Unggulan BPPT Jombang has a good predicate and implementation of ISO 9001:2008 quality management system run well with the commitment of school principals and all the citizens of the school, and take the field. the ISO allows teachers to continue to learn and improve performance. That is also supported by commitment from high school princupals and high schoolcommunity by continuously improving the quality of work and there is a complete facility to facilitate school activities. so far, not many obstacles are heavy when schools use the ISO 9001:2008 management system, it just takes adjustment for each member to use this ISO management system.

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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