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Frontiers in Psychology
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Developing Emotional Design: Emotions as Cognitive Processes and their Role in the Design of Interactive Technologies

Authors: Stefano Triberti; Alice Chirico; Gemma La Rocca; Giuseppe Riva; Giuseppe Riva;

Developing Emotional Design: Emotions as Cognitive Processes and their Role in the Design of Interactive Technologies

Abstract

In the last 20 years, the debate on the role of emotions in the field of industrial design has grown exponentially. Emotional Design emerged as the effort to promote positive emotions (Norman, 2007) or pleasure in users (Jordan, 2002; Green and Jordan, 2003) by means of design properties of products and services. According to Van Gorp and Adams (2012), design based on emotions can affect overall user experience deeply, since emotions influence decision making, affect attention, memory, and generate meaning. It is possible to identify two main approaches to applied emotional design. The first is based on the modification of object's aesthetic appearance or interface, the latter focuses on promoting fluent and engaging interactions. The objective of the present contribution is to extend the discourse on emotional design, highlighting that technology designers can rely on other components beyond the above-mentioned aesthetic and engagement ones, in order to create innovative and effective devices. Indeed, emotions have further aspects that could be exploited by emotional designers.

Country
Italy
Keywords

appraisal, user experience, Appraisal; Complex emotions; Emotional design; Emotions; User centered design; User experience; Psychology (all), complex emotions, Psychology, user centered design, emotional design, emotions, BF1-990

  • BIP!
    Impact byBIP!
    selected citations
    These citations are derived from selected sources.
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    76
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Top 1%
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Top 10%
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Top 10%
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
76
Top 1%
Top 10%
Top 10%
Green
gold