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Frontiers in Psychology
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Frontiers in Psychology
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Assessing Workplace Relational Civility (WRC) with a New Multidimensional “Mirror” Measure

Authors: DI FABIO, ANNAMARIA; GORI, ALESSIO;

Assessing Workplace Relational Civility (WRC) with a New Multidimensional “Mirror” Measure

Abstract

This article first introduces a new psychological construct and then presents the psychometric properties of a new multidimensional measure for assessing workplace relational civility (WRC). This new self-report mirror measure has two specular sections (Part A-Me with others; Part B-Others with me) that can assess individuals' relational patterns regarding civility and that can help reduce the bias in the assessment process. The results of exploratory factor analysis revealed a factor structure with three robust dimensions [relational decency (RD), relational culture (RCu), and relational readiness (RR)] exhibiting good values of internal consistency. Confirmatory factor analysis showed, in turn, a good fit of the model to the data. The correlations between the sections of the measure and the 11 instruments used were significant and in the expected directions. These results suggest that this new, brief mirror measure for assessing WRC can be easily employed in different organizational contexts to open different typologies of actions on the basis of the three dimensions, thereby facilitating the construction of a safer and more decent relational work environment.

Country
Italy
Related Organizations
Keywords

workplace civility, decent work, relational culture, workplace civility, decent work, relationships and work, relational civility, relational theory, relational decency, relational culture, relational readiness, relational civility, relationships and work, relational readiness, Psychology, relational theory, relational decency

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    selected citations
    These citations are derived from selected sources.
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    56
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Top 10%
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Top 10%
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Top 10%
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
56
Top 10%
Top 10%
Top 10%
Green
gold