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Enhancing Policyholder Experience Through Cloud-Based IoT Integration

Authors: null Shikha Gurjar;

Enhancing Policyholder Experience Through Cloud-Based IoT Integration

Abstract

This technical exploration examines how Internet of Things (IoT) technology combined with cloud computing transforms the insurance industry. The integration enables insurers to collect, process, and analyze data from connected devices to improve risk assessment, customer engagement, and policy design. The document details a multi-layered architecture comprising the device, gateway, cloud processing, and application layers that form the foundation for IoT insurance implementations. It explores specific applications in auto insurance telematics and property insurance, addressing data processing pipelines, security considerations, integration with core systems, and performance optimization techniques. The document also provides a case study of a comprehensive IoT insurance platform and examines future technical directions, including digital twins, federated machine learning, blockchain integration, and quantum-resistant cryptography.

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
gold