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image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao
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Equipment Malfunctions and Attribution of Causality

Authors: L, Powell; J T, Kitchens;

Equipment Malfunctions and Attribution of Causality

Abstract

The purpose of this study was to test whether individuals would be more likely to attribute the cause for the malfunction of a new piece of equipment as a manufacturing problem in the equipment or as an inability on their part to properly work with the equipment. The subjects were 600 residents of Florida, selected by a stratified random sample and interviewed in a statewide telephone survey. Subjects were more likely to attribute the cause to themselves rather than the machine. Overall, 71% attributed the cause to themselves, while only 24% said the machine was at fault. There was also an interaction effect in terms of income, with middle-income users more likely to blame the machine and upper-income users more likely to blame themselves. Further, there was also a significant relationship between attribution of cause and age, with older respondents being more likely to attribute cause to themselves. These results imply that attribution may differ when the potential object of attribution is a machine rather than another person.

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Keywords

Adult, Male, Chi-Square Distribution, Adolescent, Data Collection, Age Factors, Middle Aged, Sampling Studies, Telephone, Causality, Attitude, Social Class, Surveys and Questionnaires, Income, Humans, Equipment Failure, Female, Man-Machine Systems, Internal-External Control, Aged

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
2
Average
Average
Average
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