Trust is an important factor that mediates whether a user will rely and build on the information displayed in a visualization. Research in other fields shows that there are different mechanisms of trust building: Users might elaborate the information deeply and gain a good understanding of the uncertainties in the data and quality of the information. But they might also use superficial cues as indicators for trust. Which processes are activated depends on the trustworthiness on the side of the visualization and on the trust perception by the users. We lay out challenges for future research to further improve our understanding of trust in information visualization.

CCS Concepts: Human-centered computing --> Information visualization,Visualization design and evaluation methods; General and reference --> Surveys and overviews

Eva Mayr, Nicole Hynek, Saminu Salisu, and Florian Windhager

EuroVis Workshop on Trustworthy Visualization (TrustVis)

Papers

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