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The Audit of Organizational Communication.

Authors: Howard H. Greenbaum;

The Audit of Organizational Communication.

Abstract

The objective of this paper is to provide a conceptual and methodological structure for the examination of organizational communication processes. To fulfill this purpose, there is presented, first, a logic for the identification of communication systems, and then, a method by which these systems can be examined, audited, or evaluated. Organizational communication is defined as a system in terms of purpose, operational procedures, and structure. The achievement of organizational goals is stated as the purpose of organizational communication; and for the particular organization unit, this is accomplished through the appropriate employment of communication networks, communication policies, and communication activities. Four communication networks are identified: (1) regulative, (2) innovative, (3) integrative (maintenance), and (4) informative-instructive. To further the explicit identification of the organizational communication system, an exploratory taxonomy of communication activities is exhibited. It i...

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    influence
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
43
Top 10%
Top 10%
Average
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