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Article . 2013 . Peer-reviewed
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EconStor
Research . 2013
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Research . 2013
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Employee Recognition and Performance: A Field Experiment

Authors: Christiane Bradler; Robert Dur; Susanne Neckermann; Arjan Non;

Employee Recognition and Performance: A Field Experiment

Abstract

This paper reports the results from a controlled field experiment designed to investigate the causal effect of unannounced, public recognition on employee performance. We hired more than 300 employees to work on a three-hour data-entry task. In a random sample of work groups, workers unexpectedly received recognition after two hours of work. We find that recognition increases subsequent performance substantially, and particularly when recognition is exclusively provided to the best performers. Remarkably, workers who did not receive recognition are mainly responsible for this performance increase. Our results are consistent with workers having a preference for conformity and being reciprocal at the same time. Data, as supplemental material, are available at http://dx.doi.org/10.1287/mnsc.2015.2291 . This paper was accepted by John List, behavioral economics.

Countries
Netherlands, Germany
Keywords

INTRINSIC MOTIVATION, Vertrauen, Test, ORGANIZATIONS, 330, INFORMATION, C93, Leistungsmotivation, GIFT-EXCHANGE, reciprocity, Wirtschaftsforschungsinstitut, AWARDS, Employee motivation, INCENTIVE SCHEMES, Employee motivation, recognition, reciprocity, conformity, field experiment, Deutschland, conformity, WORK, Austauschtheorie (Soziologie), ddc:330, M52, SOCIAL NORMS, employee motivation, RECIPROCITY, employee motivation, recognition, reciprocity, conformity, field experiment, field experiment, employee motivation,recognition,reciprocity,conformity,field experiment, WORKPLACE, recognition, jel: jel:C93, jel: jel:M52

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    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
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    influence
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
211
Top 1%
Top 10%
Top 10%
Green
hybrid