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SSRN Electronic Journal
Article . 2010 . Peer-reviewed
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Conflict in Organizations: The Role of Routine

Authors: Kesting, Peter; Smolinski, Remigiusz; Speakman, Ian;

Conflict in Organizations: The Role of Routine

Abstract

The goal of this conceptual paper is to apply the insights of recent routine research in the area of conflict and conflict management. As a result, the authors identify four different types of conflict sources that are rooted in routines and the specific difficulties connected with their change: the repetitive character of routine, disagreement over the “validity” of the existing routines, disagreement concerning the definition of new targets, and resistance towards change processes. Further the authors point to the inherent tendency to routinize conflict management strategies and the risks that are associated with this process. As a result, this paper offers new insights into the causes and structure of conflicts triggered by change processes as well as into the management of repetitive conflicts.

Keywords

Conflict, HF5001-6182, conflict, conflict management, organization, routine, Routine, Business, Conflict management, Organization

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
gold