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SSRN Electronic Journal
Article . 2009 . Peer-reviewed
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Quality of Work: Concept and Measurement

Authors: Dahlm, Svenn-Åge; Nesheim, Torstein; Olsen, Karen M;

Quality of Work: Concept and Measurement

Abstract

In this paper we review some of the most essential literature on the concept and measurement of quality of work. We show that different academic fields have conceptualized quality of work in distinct ways however there has been a convergence in the positions. Although there is a lack of coherent measures or indicators, the utility a multi-dimensional approach, including both monetary and non-monetary indicators is often recommended. We propose six dimensions to be included in the measurement of quality of work: job security, pay and fringe benefits, intrinsic job rewards, work intensity, skills, and autonomy and control. The majority of the literature relies on subjective indicators of job quality. One way to improve data quality is to merge administrative data and survey data, combining both objective and subjective measures.

Country
United Kingdom
Related Organizations
Keywords

Economics, job security, Lohn, labor, Arbeitsplatz, Social Policy, labor intensity, Messung, Working Conditions, Labor Market Research, Arbeitsintensität, Social sciences, sociology, anthropology, Qualität, Sozialwissenschaften, Soziologie, Arbeitsmarktforschung, Wirtschaft, job quality; multi-dimensional concept; pay; job security; intrinsic, Arbeitsplatzsicherung, Arbeitswelt, job, quality, wage, measurement, Arbeit, ddc: ddc:330, ddc: ddc:300

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    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    24
    popularity
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    Top 10%
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Top 10%
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Average
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
24
Top 10%
Top 10%
Average
Green
bronze