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DBLP
Article . 2002
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The Work System Method for Understanding Information Systems and Information Systems Research

Authors: Alter, Steven;

The Work System Method for Understanding Information Systems and Information Systems Research

Abstract

The work system method is a broadly applicable set of ideas that use the concept of “work system” as the focal point for understanding, analyzing, and improving systems in organizations, whether or not IT is involved. The premises underlying this method may be controversial in the IS community because they imply that the traditional jargon and concerns of IS practitioners and researchers address only part of the issues that should be covered and may discourage focusing on other core issues related to successful projects and systems. The work system method includes both a static view of a current (or proposed) system in operation and a dynamic view of how a system evolves over time through planned change and unplanned adaptations. The static view is based on the “work system framework,” which identifies the basic elements for understanding and evaluating a work system. This framework is prescriptive enough to be useful in describing the system being studied, identifying problems and opportunities, describing possible changes, and tracing the likely impacts as those changes propagate to other parts of the system. The dynamic view is based on the “work system life cycle model,” which shows how a work system may evolve through multiple iterations of four phases. The static and dynamic views are used together in a principle-based systems analysis method that treats the information system as part of the work system until a final step when it distinguishes between work system changes that do and do not involve the information system.

Country
United States
Related Organizations
Keywords

Earlier Steps toward Current Ideas, systems analysis, information system development, system life cycle, work system, information system design, information system, Business, implementation

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    selected citations
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    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    29
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Top 10%
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Top 10%
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Average
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Found an issue? Give us feedback
selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
29
Top 10%
Top 10%
Average
bronze