As a capstone project in the Reliability program, Strategic Highway Research Program 2 (SHRP 2) Project L17, A Framework for Improving Travel Time Reliability, is intended to integrate products from other SHRP 2 projects as well as from other current sources of transportation systems management and operations (TSMO develop diverse “value of Reliability/TSMO provide an accessible synthesis of reliability findings and products; develop a user-driven comprehensive Knowledge Transfer System (KTS); and develop Reliability/TSMO KTS; and branding and communication. This report presents the results of the four project phases dealing with (1) synthesis, (2) gap analysis, (3) gap filling, and (4) the KTS and the work activities that have been completed to achieve the project objectives.