We said “We’re in a house on fire; we need someone to hear our cries for help” She said “I’m your new university president and I’m listening” We said (and documented) “The House Is On Fire!” She said “Okay, I hear there are issues with morale, enrollment, and finances . . .” We said “Yes! What are you going to do??” She said “Please be patient. I’ll be making slow incremental changes”