
During recent years, analytics has gained wide recognition for its capability and potential in integrating the use of information, technologies and models methods to enhance the overall organisation and business effectiveness. Analytics offers great potential for facilitating change management. Most tasks involved in change management rely on analytics. This paper presents a conceptual framework of analytics and explores how analytics can contribute to better change management. We also identify various caveats associated with such applications.
| selected citations These citations are derived from selected sources. This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 3 | |
| popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Average | |
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| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Average |
