This paper presents a new kind of educational consulting � remote consulting. In education system remote consulting is a way tonot only get quality services, but also gain skills of using means of information and communication technologies. Introducing innovations into education forces a specialist to develop new competencies, implementing the concept of "education through life";this leads to the need to find new learning technologies and ways of learning. The author proposes to study forms of synchronous (webinar, e-conference, Skype, etc.) and asynchronous (e-mail, e-conference, etc.) remote consulting. The researchrevealed that the use of remote consulting by means of internet technology significantlyextends user�s capability to acquire knowledge.