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ACM Transactions on Computer-Human Interaction
Article . 2024 . Peer-reviewed
License: CC BY SA
Data sources: Crossref
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https://dx.doi.org/10.48550/ar...
Article . 2024
License: CC BY NC SA
Data sources: Datacite
DBLP
Preprint . 2024
Data sources: DBLP
DBLP
Article . 2024
Data sources: DBLP
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Beyond Intrinsic Motivation: The Role of Autonomous Motivation in User Experience

Authors: Daniel Bennett; Elisa D. Mekler;

Beyond Intrinsic Motivation: The Role of Autonomous Motivation in User Experience

Abstract

Motivation and autonomy are fundamental concepts in Human–Computer Interaction (HCI), yet in User Experience (UX) research they have remained surprisingly peripheral. We draw on Self-Determination Theory (SDT) to analyse autonomous and non-autonomous patterns of motivation in 497 interaction experiences. Using latent profile analysis, we identify five distinct patterns of motivation in technology use—‘motivational profiles’—associated with significant differences in need satisfaction, affect, and perceived usability. Users’ descriptions of these experiences also reveal qualitative differences between profiles: from intentional, purposive engagement, to compulsive use which users themselves consider unhealthy. Our results complicate exclusively positive notions of intrinsic motivation and clarify how extrinsic motivation can contribute to positive UX. Based on these findings, we identify open questions for UX and SDT: addressing ‘hedonic amotivation’—negative experiences in activities which are intrinsically motivated but not otherwise valued—and ‘design for internalisation’—scaffolding healthy and sustainable patterns of engagement over time.

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United Kingdom, Denmark
Related Organizations
Keywords

FOS: Computer and information sciences, /dk/atira/pure/core/keywords/faculty_of_enigneering/bristol_interaction_group, name=Bristol Interaction Group, Computer Science - Human-Computer Interaction, 004, Human-Computer Interaction (cs.HC)

  • BIP!
    Impact byBIP!
    selected citations
    These citations are derived from selected sources.
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    31
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Top 10%
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Top 10%
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Top 1%
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
31
Top 10%
Top 10%
Top 1%
Green
hybrid