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image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Proceedings of the A...arrow_drop_down
image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao
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Article . 2022
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Analyzing the Effectiveness of an Extensible Virtual Moderator

Authors: Aadesh Bagmar; Kevin Hogan; Dalia Shalaby; James Purtilo;

Analyzing the Effectiveness of an Extensible Virtual Moderator

Abstract

The problems associated with open-ended group discussion are well-documented in sociology research. We seek to alleviate these issues using technology that autonomously serves as a discussion moderator. Building on top of an extensible framework called Diplomat, we develop a "conversational agent", ArbiterBot to promote efficiency, fairness, and professionalism in otherwise unstructured discussions. To evaluate the effectiveness of this agent, we recruited university students to participate in a study involving a series of prompted discussions over the Slack messenger app. The results of this study suggest that the conversational agent is effective at balancing contributions across participants, encouraging a timely consensus and promoting a higher coverage of topics. We believe that the results motivate further investigation into how conversational agents can be used to improve group discussion and cooperation.

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    16
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Top 10%
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
16
Top 10%
Average
Top 10%
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