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Journal of Consumer Affairs
Article . 2023 . Peer-reviewed
License: CC BY
Data sources: Crossref
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Journal of Consumer Affairs
Article . 2023
Data sources: VIRTA
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Financial literacy in the digital age—A research agenda

Authors: Kalmi, Panu; Scornavacca, Eusebio; Vartiainen; Tero; Koskelainen, Tiina;

Financial literacy in the digital age—A research agenda

Abstract

AbstractDigital innovations are transforming financial services and resulting changes in consumer behavior and personal money management. Diffusion of pervasive digital technologies offers individuals quick and easy access to various digital services bringing opportunities and challenges into their personal money management. The study aimed to explore how digitalization affects individuals' financial literacy and financial capability. As a result, we identified three main themes in the intersection of finance and digitalization: Fintech, Financial behavior in digital environments, and Behavioral interventions. We propose directions for measuring digital financial literacy, updates to the financial literacy curriculum, and developments of digital learning tools. Further, we highlight collaboration between the public and private sectors to create a fairer and more inclusive economic landscape. Our study contributes to existing research by proposing a framework for digital financial literacy and financial capability and a research agenda for future studies.

Countries
Finland, Finland
Keywords

digital financial services, ta511, taloustieto, digital, financial capability, talouskasvatus, fi=Taloustiede|en=Economics|, personal money management, fi=Tietojärjestelmätiede|en=Information Systems|, Degree Education, Tutkintokoulutus, kuluttajakäyttäytyminen, digital financial literacy, financial literacy, sähköiset palvelut

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    selected citations
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    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    197
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Top 0.1%
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Top 1%
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
197
Top 0.1%
Top 1%
Top 0.1%
Green
hybrid