
doi: 10.1109/52.300096
Intermediates (those who are neither beginners nor old hands, and who make up most of the user population) are perhaps the most neglected user segment in terms of interface design, yet there are possibly more intermediate users than beginners or experts. The author urges interface designers to take note of this segment and details a transitional interface well-suited for bridging the gap between novice and expert. >
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