A quality control workshop prototype based on a quantitative approach which is operational from the validation phase was developed. Several telecommunications software systems were analyzed, particularly those areas pertaining to complexity and reliability. The workshop, the methods use to collect, handle, and analyze data, and the tools employed are described. The results allow evaluation of tool usefulness, pertinence of metrics, and validation of the reliability model. It is noted that the research carried out will lead to the application and evaluation of software quality assurance plans and to the evaluation of current beliefs concerning validity, efficiency, and costs. >