E‐Business

descriptionPublicationkeyboard_double_arrow_right Article 01 Feb 2001 English Publisher:EmeraldJournal:Journal of Business Strategy, volume 22, pages 10-12 (issn: 0275-6668,

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Authors: Allan Graham;

doi: 10.1108/eb040149

E‐Business

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Abstract

When it comes to availability, Web site operators should take a page from Yogi Berra's playbook. When asked whether he would be dining at a famous restaurant, the legendary Yankee catcher said, “Nobody goes there anymore. It's too crowded.” Likewise, if your Web site is too crowded with volume it can't handle, or suffers downtime for any reason, the “e” portion of your business is quickly closed.

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