
doi: 10.1108/eb025316
This article looks at organizational activity within libraries with the assumption that the human cost of change must be a factor in planning. If that cost outweighs the human benefits, the change will result in fewer benefits. Therefore, it is better to take the time to attend to staff concerns and needs during the process. The costs of dealing with the effects after the fact will be at least as great and certainly more stressful.
| selected citations These citations are derived from selected sources. This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 0 | |
| popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Average | |
| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Average | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Average |
